Accessibility Statement
We are committed to ensuring that our services and website are accessible to all individuals, including those with disabilities.
Our Commitment to Accessibility
At E.A. Pinder III & Associates, we believe that everyone deserves access to quality insurance and financial services, regardless of their abilities. We are dedicated to providing an inclusive experience for all our clients, particularly seniors who may face unique accessibility challenges.
We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve the accessibility of our services, both online and in-person.
Website Accessibility Features
Our website has been designed with accessibility in mind. Key features include:
Large, Readable Text
We use larger font sizes throughout our site to ensure readability, especially for senior users.
High Contrast Design
Clear color contrasts between text and backgrounds for easy reading and navigation.
Keyboard Navigation
Full keyboard navigation support for users who cannot use a mouse or touchpad.
Screen Reader Compatible
Semantic HTML and ARIA labels to work effectively with screen reading software.
Mobile Responsive
Fully responsive design that works seamlessly on phones and tablets with touch support.
Clear Navigation
Simple, intuitive navigation structure with clear labels and logical page hierarchy.
Office & In-Person Accessibility
Our Tampa office is designed to welcome all clients with various accessibility features:
- ADA-Compliant Facility: Our office meets all Americans with Disabilities Act requirements
- Wheelchair Accessible: Accessible entrance, restrooms, and meeting areas
- Home Visits Available: For clients with mobility challenges, we can arrange consultations at your home
- Accessible Parking: Designated accessible parking spaces near our building entrance
- Comfortable Seating: Supportive seating options for clients with mobility or comfort needs
Communication Accessibility
We offer multiple ways to communicate based on your preferences and needs:
Document Accessibility
We can provide policy documents and materials in various formats to meet your needs:
Large Print Materials
Policy documents and informational materials in larger, easy-to-read fonts
Simplified Language
Plain language explanations of complex insurance terms and policies
Audio Consultations
Phone explanations of policies and options for those who prefer listening
Electronic Documents
Digital PDFs compatible with screen readers and text-to-speech software
Serving Seniors with Care
As Medicare and senior insurance specialists, we understand the unique needs of older adults. We take the time to explain options clearly, answer all your questions, and ensure you feel confident in your insurance decisions. Our patient, respectful approach has served the Tampa community for decades.
Report Accessibility Issues
We are continuously working to improve accessibility. If you encounter any barriers to accessing our services or website, please let us know:
We will respond to your feedback within 2 business days and work with you to find a suitable solution.
Last Updated: January 30, 2026